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There is nothing better than a wide-spread euphoric smile on the face of your dear ones when you present them with unexpected small gifts. Back in 2005, upon returning from a business trip, Amit Chopra, Founder and CEO of AVA Merchandising realised he had forgotten to buy his wife a birthday present. Panicking about the consequences that he might have to face, he had suddenly envisioned a new market for which no one was catering to in India – the market of impulsive traveller. And hence, AVA was founded with the aim of enhancing customer experience by providing high quality, affordable and convenient shopping possibilities. AVA Merchandising Private Solutions Ltd. is a young and resilient company, pioneer in inflight solutions in Indian skies, emerged as a one-stop destination for all those who look for travel retail solutions. Equipped with 300 strong, dynamic and efficient manpower, established in the year 2009, AVA has carved a niche in domestic arena by bringing highly acclaimed international brands on a single platform. We provide on-board retailing at railways, mail order catalogues & reward points redemption at banks, and in-flight shopping, advertisements, currently on-site with 36 airport outlets. We have an exclusive tie-up with prestigious airline clients like IndiGo, Air India and Spicejet, which makes us the leader in travel retail market covering 85% of market share. As the largest and most popular travel retailer in the sub-continent, AVA Merchandising has 26 retail outlets at airports across India with a customer base of almost 325,000 per day, providing access to instant redemption of wide range of products. Our expert travel retail solutions boost ancillary revenues for airlines with outlets at airports, e-commerce/digital platform, railways, banks, Indian underground system, customer loyalty programs and Munch with AVA (F&B) outlets in Delhi. Like all successful businesses, we too have adapted with the time-change, by increasing our offerings in recent years. But we are not finished yet! With a state-of-the-art IT infrastructure and a driven workforce who are passionate about servicing our clients, we are expanding our footprint to the international stage. Innovation fuels our enthusiasm for growth. At AVA, it remains our endeavour to offer customers a one-stop solution that comprises assortment management, logistics, marketing and even advertising. With our product portfolio, customers will be spoilt for choice. Our experienced team of professionals is the reason why you can choose to trust AVA.

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